Returns & Refund Policy

Thank you for shopping with Elite Company.

Returns

As all products are made to order, we do not accept returns or exchanges for incorrect sizing, change of mind, or buyer's remorse.

Please review product descriptions and size guides carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 14 days of receiving your order.

To help us resolve the issue, please include:

• Your order number

• A description of the issue

• Clear photographs showing the problem

If the issue is confirmed, we will offer a replacement or refund where appropriate.

Refunds

Refunds are only available for:

• Damaged items

• Defective products

• Incorrect items received

Approved refunds will be processed back to the original payment method.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. Because products are made to order, we cannot guarantee changes or cancellations once an order has entered production.

Lost Packages

If your order appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.

Contact Information

If you have any questions regarding returns or refunds, please contact Elite Company through our contact form or live chat.

Elite Company
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